Frequently Asked Questions

Where is your shop?

My brand new store is located on level 1 at the Nakheel Centre in Saar, opposite St. Christopher's school.

How can I contact you?

Please email with all enquiries, and include your order number if applicable.

What payment methods do you accept?

We currently accept payment by the following methods:

1) Benefit - your order will be dispatched when payment is received

2) Cash on delivery/collection. Please have exact cash, including delivery fee 

3) Card payments - this will be up and running very soon

Will you be adding to your range?

Yes! As we move through the year towards Halloween, National Day, Christmas, and into the Spring, I will be adding to the collections. 

Do let me know if there are any themes/products that you think I am missing.

Will you be stocking adult costumes?

Yes, I hope to expand into this area as the business grows. I also plan to add party supplies to help you create magical birthday parties.

Can I hire a costume?

I plan to offer a hire facility for key school themes very soon

I'd like you to attend my school/pop up event

I would love to attend! Please email me with the information.

Sourcing new products

Please do email me with any product requests, and I will try to source them for you as I expand the range.

I'd like to stock your products in my shop

Please email me with some more details, and we can arrange an appointment.

How do I care for my costume?

Please follow the washing instructions on the label carefully. Wash on a low temperature. Do not tumble dry.

What is the returns policy?

If you wish to return or exchange a product, please email me, and then send the unworn, unused item back in the original packaging within 14 days of receipt.

In the unlikely event you received an item that is faulty or damaged please contact, quoting your order number.

If you have had an item delivered to you, and need a refund, it is the customer's responsibility to return the item to the store, and pay the cost.

How can I collect my order from you?

You can collect your order from the shop in Saar.

If you need your item in a hurry, please use the express delivery service. 

What is the delivery information?

The Dressing Up Box uses shipping agent Parcel for deliveries across Bahrain. 

Order by 8pm for same day delivery. The delivery fee depends on your block code, please enter this at the checkout stage where it asks for 'postcode'.


Please ensure that you input your address and contact details carefully to help the Parcel driver locate you easily.

You will receive notification when your order has been dispatched and delivered safely.